--- title: Astroskin Quick Start Guide description: We review quick steps to get you started with Astroskin, installing Hexoskin OneSync, creating your user account, and starting to use Astroskin. --- [Skip to content](https://support.hexoskin.com/en/astroskin/astroskin-quick-start-guide#main-content) - [English](https://support.hexoskin.com/en/astroskin/astroskin-quick-start-guide) - [Français](https://support.hexoskin.com/fr/astroskin/guide-de-démarrage-rapide-dastroskin) English Show submenu for translations [More support](https://support.hexoskin.com/en/astroskin/kb-tickets/new?hsLang=en) [![Astroskin Logo - Blue - Transparent Background-2](https://support.hexoskin.com/hs-fs/hubfs/Astroskin%20Logo%20-Blue%20-%20Transparent%20Background-2.png?width=240&height=60&name=Astroskin%20Logo%20-Blue%20-%20Transparent%20Background-2.png)](https://support.hexoskin.com/en/astroskin?hsLang=en) Open main navigation Close main navigation - - [English](https://support.hexoskin.com/en/astroskin/astroskin-quick-start-guide) - [Français](https://support.hexoskin.com/fr/astroskin/guide-de-démarrage-rapide-dastroskin) English Show submenu for translations - [More support](https://support.hexoskin.com/en/astroskin/kb-tickets/new) - [Contact Us](https://support.hexoskin.com/en/astroskin/kb-tickets/new) [Contact Us](https://support.hexoskin.com/en/astroskin/kb-tickets/new?hsLang=en) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Astroskin Support Knowledge Base](https://support.hexoskin.com/en/astroskin?hsLang=en) 2. [Getting started](https://support.hexoskin.com/en/astroskin/getting-started?hsLang=en) # Astroskin Quick Start Guide ## We review quick steps to get you started with Astroskin, installing Hexoskin OneSync, creating your user account, and starting to use Astroskin. Before starting to use your Astroskin system, make sure to **create a user account\*** by going to the Astroskin Dashboard ([astro.hexoskin.com](https://support.hexoskin.com/en/astroskin/astro.hexoskin.com?hsLang=en)) Please contact our [Support Team](https://support.hexoskin.com/kb-tickets/new?hsLang=en)for your account creation during our migration to our new platform ### **Downloading & Installing Hexoskin OneSync** **Hexoskin OneSync** allows you to synchronize the data collected with the Hexoskin and Astroskin Smart Garments.  - If you have our previous sync solution **Hexoskin HxServices** installed on your [PC](https://hexoskin.zendesk.com/hc/en-us/articles/360001584614-Uninstalling-HxServices-from-PC) or [Mac](https://hexoskin.zendesk.com/hc/en-us/articles/360001576293-Uninstalling-HxServices-from-Mac), you need to uninstall it and then download and install Hexoskin OneSync - Download **Hexoskin OneSync**, our new data synchronization desktop software for [MacOS](https://apps.apple.com/us/app/hexoskin-onesync/id1566864466?mt=12) or [Windows](https://apps.microsoft.com/store/detail/hexoskin-onesync/9P7CRGG3M838) - If your work environment does not allow you to install Hexoskin OneSync on your PC running Windows 10 or higher, please contact our [Support Team.](https://support.hexoskin.com/kb-tickets/new?hsLang=en) #### About Hexoskin OneSync Hexoskin OneSync allows to synchronize the data collected with the Hexoskin and Astroskin Smart Clothing with the Hexoskin & Astroskin platforms for reporting and analysis. #### Download & Install Hexoskin OneSync 1. Click on [Hexoskin OneSync for MacOs](https://apps.apple.com/us/app/hexoskin-onesync/id1566864466?mt=12)or [Hexoskin OneSync for Windows](https://apps.microsoft.com/store/detail/hexoskin-onesync/9P7CRGG3M838) to access the stores and start downloading and installing the software on your computer. 2. For Mac users: launch Hexoskin OneSync and continue below to follow the Device Assignation instructions to a user. 3. For Windows users, an extra step is required to install the Drivers for Windows\* (see instructions below). \*For Windows users, an extra step is required to install drivers the Drivers for Windows and ensure that your equipment performs correctly with Hexoskin OneSync. #### Download the Drivers for Windows 1. Close Hexoskin OneSync 2. [Download the drivers](https://support.hexoskin.com/hubfs/hexoskin_drivers.zip?hsLang=en) 3. Extract the files to the Desktop 4. Once extracted, open the folder. 5. Right-click on the Hexoskin INF file (Setup information) and Install   ![](https://support.hexoskin.com/hs-fs/hubfs/RightClickInstall-png.png?width=670&height=259&name=RightClickInstall-png.png) 6. The drivers have now been installed. It is always good practice to Reboot your PC after installing new drivers. Once you've completed these steps, you can resume using your Astroskin as intended.  ### **Device Assignation Using OneSync Software** To ensure secure access to your data and personalize your experience, it is important to assign your Astroskin Device to a user account. By doing so, only your account can access the data collected by the device. Additionally, your records will be saved and processed using your account's profile information, such as height, weight, and age. ### Launch Hexoskin OneSync and Log In To get started with Hexoskin OneSync, you need to plug your the Astroskin USB cable into your computer **first**, and then plug in your Astroskin Device (the order is important). You will need to launch the software and log in to your account. This will allow you to access and synchronize the data collected from your Astroskin device. 1. Plug the USB cable into your computer first, and then plug in your Astroskin Device (remember, the order is important). 2. Launch Hexoskin OneSync 3. Log in to the Hexoskin OneSync for Astroskin software using your username and password. ![](https://support.hexoskin.com/hs-fs/hubfs/Astroskin%20OneSync%20Login-jpeg-1.jpeg?width=670&height=418&name=Astroskin%20OneSync%20Login-jpeg-1.jpeg) ### Assign Astroskin Device to a User 1. Select your Device from the left column (see picture below) 2. Click on the Assign icon 3. Choose your username from the list. Once assigned, your Astroskin Device will be linked to your account, and your username will appear under your Device on the left side of the software. ![](https://support.hexoskin.com/hs-fs/hubfs/Astroskin%20Device%20User%20Assignation-jpeg.jpeg?width=670&height=987&name=Astroskin%20Device%20User%20Assignation-jpeg.jpeg) If you are **sharing the Astroskin Device with multiple people**, you can log out and log into OneSync with a new user account and reassign the Device to that account. The new user will be the owner of all new records from that point on; the data from the previous user is still partitioned separately on the device and can be synced or retrieved by logging into OneSync with the previous account credentials.  - [FAQs](https://support.hexoskin.com/en/astroskin/faqs?hsLang=en) - [Getting started](https://support.hexoskin.com/en/astroskin/getting-started?hsLang=en) - [General](https://support.hexoskin.com/en/astroskin/general?hsLang=en) - [Support](https://support.hexoskin.com/en/astroskin/support?hsLang=en) - [Hexoskin OneSync for Astroskin](https://support.hexoskin.com/en/astroskin/hexoskin-onesync-for-astroskin?hsLang=en) - [Astroskin Support Topics](https://support.hexoskin.com/en/astroskin/astroskin-support-topics?hsLang=en#main-content) - [Astroskin Data Analysis](https://support.hexoskin.com/en/astroskin/astroskin-support-topics?hsLang=en#astroskin-data-analysis) - [Astroskin Device](https://support.hexoskin.com/en/astroskin/astroskin-support-topics?hsLang=en#astroskin-device) - [Astroskin Shirts](https://support.hexoskin.com/en/astroskin/astroskin-support-topics?hsLang=en#astroskin-shirts) - [Navigating the Astroskin Dashboard](https://support.hexoskin.com/en/astroskin/astroskin-support-topics?hsLang=en#navigating-the-astroskin-dashboard) - [Astroskin FAQ](https://support.hexoskin.com/en/astroskin/astroskin-support-topics?hsLang=en#astroskin-faq) - [Astroskin Set-up and Configuration](https://support.hexoskin.com/en/astroskin/astroskin-support-topics?hsLang=en#astroskin-set-up-and-configuration) - [Buying Astroskin](https://support.hexoskin.com/en/astroskin/buying-astroskin?hsLang=en) [![Hexoskin - Logo - No Tagline - Rectangle - White - Transparent-Nov-28-2023-04-38-48-1716-PM](https://support.hexoskin.com/hs-fs/hubfs/Hexoskin%20-%20Logo%20-%20No%20Tagline%20-%20Rectangle%20-%20White%20-%20Transparent-Nov-28-2023-04-38-48-1716-PM.webp?width=200&height=50&name=Hexoskin%20-%20Logo%20-%20No%20Tagline%20-%20Rectangle%20-%20White%20-%20Transparent-Nov-28-2023-04-38-48-1716-PM.webp "Hexoskin - Logo - No Tagline - Rectangle - White - Transparent-Nov-28-2023-04-38-48-1716-PM")](https://hexoskin.com) 5800, Saint-Denis, Suite 601, Montréal (Québec), Canada Copyright © 2026, Hexoskin