After a recording session, you should:
- Launch Hexoskin OneSync
- Sign in with your Astroskin Account (Make sure to click on the login button under Astroskin and not Hexoskin)
- Connect your Astroskin Device to your computer with the provided USB cable
- Data sync will start automatically*
- As soon as the data sync is completed, your data will be available online for review on your Astroskin Dashboard
*Note: During data synchronization, each record will go through the following steps:
Queued > Storing > Awaiting sync > Syncing > Processing > Completed
Data sync will be performed from the oldest record to the most recent one.
If you run into any syncing issues, please feel free to contact our support team and include the support logs so we can better assist you.