--- title: Changing the Assignation of an Astroskin Device (AD) via the iOS Mobile Application description: This article provides a step-by-step guide for changing the assignation of an Astroskin Device (AD) from one user to another using the iOS Astroskin Mobile Application. --- [Skip to content](https://support.hexoskin.com/en/astroskin/re-assign-an-astroskin-devices-to-another-user-via-the-astroskin-mobile-application-ios#main-content) English Show submenu for translations [More support](https://support.hexoskin.com/en/astroskin/kb-tickets/new?hsLang=en) [![Astroskin Logo - Blue - Transparent Background-2](https://support.hexoskin.com/hs-fs/hubfs/Astroskin%20Logo%20-Blue%20-%20Transparent%20Background-2.png?width=240&height=60&name=Astroskin%20Logo%20-Blue%20-%20Transparent%20Background-2.png)](https://support.hexoskin.com/en/astroskin?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations - [More support](https://support.hexoskin.com/en/astroskin/kb-tickets/new) - [Contact Us](https://support.hexoskin.com/en/astroskin/kb-tickets/new) [Contact Us](https://support.hexoskin.com/en/astroskin/kb-tickets/new?hsLang=en) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Astroskin Support Knowledge Base](https://support.hexoskin.com/en/astroskin?hsLang=en) 2. [General](https://support.hexoskin.com/en/astroskin/general?hsLang=en) # Changing the Assignation of an Astroskin Device (AD) via the iOS Mobile Application ## This article provides a step-by-step guide for changing the assignation of an Astroskin Device (AD) from one user to another using the iOS Astroskin Mobile Application. This article focuses on changing the assignation of an Astroskin Device (AD) to another user via the **iOS Astroskin Mobile Application**. **Note:** Device assignation can also be changed via the OneSync software as shown in this support article. ### Example Scenario In this article, we will change the assignation from user **astro\_test\_01** to user **astro\_test\_02**. ### Steps to Change AD Assignation via iOS Mobile Application #### **For User astro\_test\_01:** 1. **End Recording Session** Disconnect the AD from the Astroskin shirt to end the recording session. 2. **Log Out of the Mobile Application** Sign out from the account **astro\_test\_01** in the mobile app. 3. **Transfer the AD** Hand the Astroskin Device (AD) to user **astro\_test\_02**. #### **For User astro\_test\_02:** 1. **Log In to the Mobile Application** Sign in using **astro\_test\_02's** credentials. 2. **Start a Recording Session\*** Begin a recording session while the device is still assigned to **astro\_test\_01**. 3. **Check AD Connection** - If the AD is still connected to the mobile app, proceed to step 4. - If the AD is not connected, ensure to establish the Bluetooth connection before continuing. 4. **Access the Main Menu** Open the main menu and select **"Recorders."** - If the AD is connected via Bluetooth, you will see a status message indicating that the device is **"Assigned to another user."** 5. **View Recorder Information** Click on the AD to open the recorder's info page. 6. **Check Device State** Click on the **"State"** button located at the bottom of the recorder's info page to change the assignation of the device to user astro\_test\_02. - You should see a message below the **"State"** button stating: **"Recorder is not properly configured. Tap here to fix."** - Once the AD is configured properly, a **pop-up window** will show the message "Success - Process complete". Click **"OK"** to continue. 7. **Look at the App's Main Page** Go back to the main page of the Astroskin Mobile Application to verify that real-time data are being displayed and recorded for user astro\_test\_02. **\* Note:** To change the assignment of the AD, it must be connected to the Astroskin shirt. Please note that connecting the AD to the shirt initiates a recording session. Consequently, a brief recording session will be created for the previous user before you can change the assignment. This recording will automatically end once you update the device's assignment, and a new recording will begin for the appropriate user. Please don't hesitate to contact the [Hexoskin Support Team](https://support.hexoskin.com/kb-tickets/new?hsLang=en) if you have any questions. - [FAQs](https://support.hexoskin.com/en/astroskin/faqs?hsLang=en) - [Getting started](https://support.hexoskin.com/en/astroskin/getting-started?hsLang=en) - [General](https://support.hexoskin.com/en/astroskin/general?hsLang=en) - [Support](https://support.hexoskin.com/en/astroskin/support?hsLang=en) - [Hexoskin OneSync for Astroskin](https://support.hexoskin.com/en/astroskin/hexoskin-onesync-for-astroskin?hsLang=en) - [Astroskin Support Topics](https://support.hexoskin.com/en/astroskin/astroskin-support-topics?hsLang=en#main-content) - [Astroskin Data Analysis](https://support.hexoskin.com/en/astroskin/astroskin-support-topics?hsLang=en#astroskin-data-analysis) - [Astroskin Device](https://support.hexoskin.com/en/astroskin/astroskin-support-topics?hsLang=en#astroskin-device) - [Astroskin Shirts](https://support.hexoskin.com/en/astroskin/astroskin-support-topics?hsLang=en#astroskin-shirts) - [Navigating the Astroskin Dashboard](https://support.hexoskin.com/en/astroskin/astroskin-support-topics?hsLang=en#navigating-the-astroskin-dashboard) - [Astroskin FAQ](https://support.hexoskin.com/en/astroskin/astroskin-support-topics?hsLang=en#astroskin-faq) - [Astroskin Set-up and Configuration](https://support.hexoskin.com/en/astroskin/astroskin-support-topics?hsLang=en#astroskin-set-up-and-configuration) - [Buying Astroskin](https://support.hexoskin.com/en/astroskin/buying-astroskin?hsLang=en) [![Hexoskin - Logo - No Tagline - Rectangle - White - Transparent-Nov-28-2023-04-38-48-1716-PM](https://support.hexoskin.com/hs-fs/hubfs/Hexoskin%20-%20Logo%20-%20No%20Tagline%20-%20Rectangle%20-%20White%20-%20Transparent-Nov-28-2023-04-38-48-1716-PM.webp?width=200&height=50&name=Hexoskin%20-%20Logo%20-%20No%20Tagline%20-%20Rectangle%20-%20White%20-%20Transparent-Nov-28-2023-04-38-48-1716-PM.webp "Hexoskin - Logo - No Tagline - Rectangle - White - Transparent-Nov-28-2023-04-38-48-1716-PM")](https://hexoskin.com) 5800, Saint-Denis, Suite 601, Montréal (Québec), Canada Copyright © 2026, Hexoskin