---
title: Charging the Hexoskin Device (computer vs wall charger)
description: If your device's battery is completely depleted, the internal clock will stop. When you recharge the battery using a USB wall charger, the internal clock will resume from where it left off.
---

[Skip to content](https://support.hexoskin.com/charging-the-hexoskin-device-computer-vs-wall-charger#main-content)

English

Show submenu for translations

[More support](https://support.hexoskin.com/kb-tickets/new?hsLang=en)

[![Hubspot - Hexoskin Logo - Rectangle](https://support.hexoskin.com/hubfs/Hubspot%20-%20Hexoskin%20Logo%20-%20Rectangle.svg)](https://support.hexoskin.com/?hsLang=en)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- [More support](https://support.hexoskin.com/kb-tickets/new)
- [Contact us](https://support.hexoskin.com/kb-tickets/new)

[Contact us](https://support.hexoskin.com/kb-tickets/new?hsLang=en)

 How can we help you?

- There are no suggestions because the search field is empty.

1. [Hexoskin Support Community](https://support.hexoskin.com/?hsLang=en)
2. [Hexoskin Support Topics](https://support.hexoskin.com/hexoskin-support-topics?hsLang=en)
3. [Hexoskin Recorder](https://support.hexoskin.com/hexoskin-support-topics?hsLang=en#hexoskin-recorder)

# Charging the Hexoskin Device (computer vs wall charger)

## If your device's battery is completely depleted, the internal clock will stop. When you recharge the battery using a USB wall charger, the internal clock will resume from where it left off.

To charge your Hexoskin Device, you can use the USB cable provided by plugging it into your computer or laptop (avoid using a USB hub - **option 1**) or use a wall charger (**option 2**). Please note that it takes about 2 hours to fully charge the device battery.

![](https://support.hexoskin.com/hs-fs/hubfs/recharge%20USB%20wall%20vs%20computer%20-%20battery%20depleted%20OneSync-png.png?width=641&height=406&name=recharge%20USB%20wall%20vs%20computer%20-%20battery%20depleted%20OneSync-png.png)

If you choose to use your computer to charge your Hexoskin Device (**option 1**), it is important to launch Hexoskin OneSync while you are charging your device. This will allow you to synchronize your data and reset your Hexoskin Device’s internal clock at the same time. This is important especially if you haven’t used your Hexoskin Device in a while or if your battery is completely depleted.

If your device's battery is completely depleted, the internal clock will stop. When you recharge the battery using a USB wall charger, the internal clock will resume from where it left off. However, this can cause errors in the date and time of subsequent recordings. To avoid this, it is recommended to recharge your device while synchronizing your data to our servers. This ensures that the internal clock is reset correctly and prevents any issues with recording accuracy.

- [Hexoskin OneSync Software](https://support.hexoskin.com/hexoskin-onesync-software?hsLang=en#main-content)

    - [Hexoskin OneSync Advanced Features](https://support.hexoskin.com/hexoskin-onesync-software?hsLang=en#hexoskin-onesync-advanced-features)
    - [Hexoskin OneSync Basics](https://support.hexoskin.com/hexoskin-onesync-software?hsLang=en#hexoskin-onesync-basics)
- [Hexoskin Data Analysis](https://support.hexoskin.com/hexoskin-data-analysis?hsLang=en)
- [Hexoskin Support Topics](https://support.hexoskin.com/hexoskin-support-topics?hsLang=en#main-content)

    - [Hexoskin Mobile App](https://support.hexoskin.com/hexoskin-support-topics?hsLang=en#hexoskin-mobile-app)
    - [Hexoskin Articles](https://support.hexoskin.com/hexoskin-support-topics?hsLang=en#hexoskin-articles)
    - [Hexoskin Set-up and Configuration](https://support.hexoskin.com/hexoskin-support-topics?hsLang=en#hexoskin-set-up-and-configuration)
    - [Hexoskin Recorder](https://support.hexoskin.com/hexoskin-support-topics?hsLang=en#hexoskin-recorder)
    - [Hexoskin Troubleshooting](https://support.hexoskin.com/hexoskin-support-topics?hsLang=en#hexoskin-troubleshooting)
- [Hexoskin FAQ](https://support.hexoskin.com/hexoskin-faq?hsLang=en#main-content)

    - [Frequently Asked Question for the Hexoskin community](https://support.hexoskin.com/hexoskin-faq?hsLang=en#frequently-asked-question-for-the-hexoskin-community)
    - [Order](https://support.hexoskin.com/hexoskin-faq?hsLang=en#order)
- [Hexoskin OneView dashboard](https://support.hexoskin.com/hexoskin-oneview-dashboard?hsLang=en)
- [Hexoskin OneSync](https://support.hexoskin.com/hexoskin-onesync?hsLang=en)
- [Hexoskin Smart Garments](https://support.hexoskin.com/hexoskin-smart-garments?hsLang=en#main-content)

    - [Hexoskin Device](https://support.hexoskin.com/hexoskin-smart-garments?hsLang=en#hexoskin-device)
- [Hexoskin App](https://support.hexoskin.com/hexoskin-app?hsLang=en)
- [Hexoskin Dashboard](https://support.hexoskin.com/hexoskin-dashboard?hsLang=en)
- [Help for Developers](https://support.hexoskin.com/help-for-developers?hsLang=en)
- [Ordering Your Hexoskin](https://support.hexoskin.com/ordering-your-hexoskin?hsLang=en)
- [Hexoskin Support](https://support.hexoskin.com/hexoskin-support?hsLang=en)

[![Hexoskin - Logo - No Tagline - Rectangle - White - Transparent-Nov-28-2023-04-38-48-1716-PM](https://support.hexoskin.com/hs-fs/hubfs/Hexoskin%20-%20Logo%20-%20No%20Tagline%20-%20Rectangle%20-%20White%20-%20Transparent-Nov-28-2023-04-38-48-1716-PM.png?width=200&height=50&name=Hexoskin%20-%20Logo%20-%20No%20Tagline%20-%20Rectangle%20-%20White%20-%20Transparent-Nov-28-2023-04-38-48-1716-PM.png "Hexoskin - Logo - No Tagline - Rectangle - White - Transparent-Nov-28-2023-04-38-48-1716-PM")](https://hexoskin.com)

5800, Saint-Denis, Suite 601, Montréal (Québec), Canada

<https://www.linkedin.com/company/2589257> <https://www.facebook.com/hexoskin> <https://twitter.com/hexoskin> <https://www.instagram.com/hexoskin/> <https://www.youtube.com/hexoskin> <https://support.hexoskin.com/kb-tickets/new?hsLang=en>

Copyright © 2026, Hexoskin