Hexoskin FAQ
Hexoskin frequently asked questions
- How do I change the time zone for my Hexoskin account?
- How much do the Hexoskin Smart Device and Hexoskin Shirts weigh?
- What is the maximum of data storage for the Hexoskin Device?
- What are the Steps to Follow to Start Recording Data?
- Is Hexoskin Compatible with WLAN or ANT?
- Why do I Need to Create an Account?
- How do I install Hexoskin OneSync?
- How Do I Turn Off the Hexoskin Smart Device to Conserve Battery
- HxServices Discontinuation: What You Need to Know
- Hexoskin Dashboard v.s. OneView Dashboard Comparison Table
- How to request API keys?
Frequently Asked Question for the Hexoskin community
- What is the exact thickness (in mm) of the fabric used in your smart garments?
- Do I Need to Carry My Phone During a Recording?
- How is My Hexoskin Data Secured?
- Why do I need to assign the Hexoskin Device to a user?
- What is the unit for respiration?
- What is the Weight of the Hexoskin Kit (Device, Shirt & USB Cable)?
- Can Hexoskin Cause Allergic Reactions?
- How to Create a Hexoskin Account
- Can I wear the Hexoskin Shirts with clothes or does the vest come in contact with my bare skin?
- Where is my data stored during a recording?
- How do I synchronize my data?
- Can I use Hexoskin without the mobile application?
- Why should I tag an activity during a recording session? (OneSync)
- How do I charge the Hexoskin Device?
- How can I contact Hexoskin and get support?
- How do I pair my device with the Hexoskin mobile app?
- What is the Shirt made of?
- What does it mean when my HR is always at 70 bpm?
- How Do I Convert Respiration Data (Arbitrary Units) Into Volume (mL)?
- How do I find my recording number?
- How can I check my battery level?
- How do I assign a Hexoskin Device to an account?
- Can I Wash the Shirt Connector with the Shirt?
- How should I apply the conductive cream?
- Can I Share My Hexoskin Shirt with Someone Else?
- Pricing and Costs for the Hexoskin Smart Shirts, ProShirts, Smart Kits, and ProKits
- Why Is My HRV Value Not Displayed on My Hexoskin Dashboard?
- Why Should I Wet or Use a Conductive Cream on My Cardiac Sensors?
- What are the differences between Hexoskin and Astroskin?
- How do I put on and take off the Hexoskin Shirt?
- How do I download/import Hexoskin data?
- Why is my Hexoskin device not being recognized by my computer? (Windows)
- My Hexoskin Device doesn't seem to be recording, why?
- Why is there no GPS data for my activity on the Dashboard?
- Can I Swim with My Hexoskin?
- How do I unplug the Hexoskin Device from the Shirt?
- How do I share data with other people?
- What is a sleep stage during a sleep activity?
- Are the data timestamped?
- What happens if I lose the Bluetooth connection during a recording?
- How do I connect the Hexoskin Device to the Shirt?
- What do the LEDs mean on the Hexoskin Device?
- What is the Hexoskin raw data sampling rate?
- How do I wash my Hexoskin Shirt?
- What is the Warranty for Hexoskin or Astroskin?
- Does the Position of the Hexoskin Device in the Zipped Pocket Matter?
- Can Hexoskin Be Used to Diagnose a Medical Problem?
- OneSync with a Firewall
- How can I download multiple records at the same time?