Hexoskin FAQ
Hexoskin Frequently asked questioms
- How do I change the time zone for my Hexoskin account?
- How much do the Hexoskin Smart Device and Hexoskin Shirts weigh?
- What is the maximum of data storage for the Hexoskin Device?
- What are the Steps to Follow to Start Recording Data?
- Is Hexoskin Compatible with WLAN or ANT?
- Why do I Need to Create an Account?
- How do I install Hexoskin OneSync?
- How Do I Turn Off the Hexoskin Smart Device to Conserve Battery
- HxServices Discontinuation: What You Need to Know
Frequently Asked Question for the Hexoskin community
- Do I have to carry my phone with me during a recording?
- How are my Hexoskin data kept secure? (OneSync)
- Why do I need to assign the Hexoskin Device to a user?
- What is the unit for respiration?
- What is the Weight of the Hexoskin Kit (Device, Shirt & USB Cable)?
- Can Hexoskin Cause Allergic Reactions?
- How do I create my Hexoskin account?
- Can I wear the Hexoskin Shirts with clothes or does the vest come in contact with my bare skin?
- Where is my data stored during a recording?
- How do I synchronize my data?
- Can I use Hexoskin without the mobile application?
- Why should I tag an activity during a recording session? (OneSync)
- How do I charge the Hexoskin Device (wall charger vs computer)?
- How can I contact Hexoskin and get support?
- How do I pair my device with the Hexoskin mobile app?
- What is the Shirt made of?
- What does it mean when my HR is always at 70 bpm?
- How do I convert the respiration data (in arbitrary units) into volume (mL)?
- How do I find my recording number?
- How can I check my battery level?
- How do I assign a Hexoskin Device to an account?
- How do I convert the binary data exported from the Hexoskin Dashboard?
- When I wash the Shirt, can the Shirt Connector be washed as well?
- How should I apply the conductive cream?
- Can I share my Hexoskin Shirt with someone else?
- Pricing and Costs for the Hexoskin Smart Shirts, ProShirts, Smart Kits, and ProKits
- How come my HRV value is not displayed on my Hexoskin Dashboard?
- How to request API keys?
- Why should I wet or use a conductive cream on my cardiac sensors?
- What are the differences between Hexoskin and Astroskin?
- How do I put on and take off the Hexoskin Shirt?
- How do I download/import Hexoskin data?
- Why is my Hexoskin device not being recognized by my computer? (Windows)
- My Hexoskin Device doesn't seem to be recording, why?
- Why is there no GPS data for my activity on the Dashboard?
- Can I swim with my Hexoskin?
- How do I unplug the Hexoskin Device from the Shirt?
- How do I share data with other people?
- What is a sleep stage during a sleep activity?
- Are the data timestamped?
- What happens if I lose the Bluetooth connection during a recording?
- How do I connect the Hexoskin Device to the Shirt?
- What do the LEDs mean on the Hexoskin Device?
- What is the Hexoskin raw data sampling rate?
- How do I wash my Hexoskin Shirt?
- Can I share my Hexoskin Device with someone else?
- What is the Warranty for Hexoskin or Astroskin?
- Does the Position of the Hexoskin Device in the Zipped Pocket Matter?
- Can Hexoskin be used to diagnose a medical problem?
- OneSync with a Firewall
- How can I download multiple records at the same time?
- What are the Hexoskin Smart Device's GATT