To ensure smooth syncing of our software, it is important that it directly connects to our server. This means that using a VPN or having a firewall in place can cause issues.
To avoid any problems, make sure to authorize the following URLs and ports:
api.hexoskin.com/*, files.hexoskin.com/*, and s3.amazonaws.com.
The port numbers to be authorized are HTTP (80) and HTTPS (443).
If you encounter any difficulties with your Hexoskin, our Support Team is here to assist you. Simply reach out to them at support@hexoskin.com.