To ensure smooth syncing of our software, it is crucial that it establishes a direct connection with our server. Using a VPN or having a firewall in place can potentially disrupt this connection and cause syncing issues.
To prevent any complications, it is essential to authorize the following URLs and ports for seamless operation:
- api.hexoskin.com/*
- files.hexoskin.com/*
- s3.amazonaws.com
The specific port numbers that need to be authorized are HTTP (80) and HTTPS (443).
If you have any problems, our dedicated Support Team is available to help you. Do not hesitate to reach out to us at support@hexoskin.com