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What happens if I lose the Bluetooth connection during a recording?

Your data is safe even if Bluetooth disconnects — you just won’t see the signals in real time until the device syncs again.

If you lose your Bluetooth signal during a recording, you will not lose any data. All information is stored directly on the Hexoskin Device.

What you will lose is the real‑time view in the Hexoskin App. Once the device reconnects and syncs, your data will update.

For best connectivity:

  • Keep your smartphone or tablet within about 10 m (32 ft) of the device.

  • Be aware that some buildings or installations may cause Bluetooth interference.