--- title: How do I synchronize my data? description: To view your raw and processed data on your Dashboard,(my.hexoskin.com) you must first synchronize your records with the Hexoskin OneSync software. --- [Skip to content](https://support.hexoskin.com/how-do-i-synchronize-my-data1#main-content) - [English](https://support.hexoskin.com/how-do-i-synchronize-my-data1) - [Français](https://support.hexoskin.com/fr/comment-dois-je-procéder-pour-synchroniser-mes-données) English Show submenu for translations [More support](https://support.hexoskin.com/kb-tickets/new?hsLang=en) [![Hubspot - Hexoskin Logo - Rectangle](https://support.hexoskin.com/hubfs/Hubspot%20-%20Hexoskin%20Logo%20-%20Rectangle.svg)](https://support.hexoskin.com/?hsLang=en) Open main navigation Close main navigation - - [English](https://support.hexoskin.com/how-do-i-synchronize-my-data1) - [Français](https://support.hexoskin.com/fr/comment-dois-je-procéder-pour-synchroniser-mes-données) English Show submenu for translations - [More support](https://support.hexoskin.com/kb-tickets/new) - [Contact us](https://support.hexoskin.com/kb-tickets/new) [Contact us](https://support.hexoskin.com/kb-tickets/new?hsLang=en) How can we help you? - There are no suggestions because the search field is empty. 1. [Hexoskin Support Community](https://support.hexoskin.com/?hsLang=en) 2. [Hexoskin FAQ](https://support.hexoskin.com/hexoskin-faq?hsLang=en) 3. [Frequently Asked Question for the Hexoskin community](https://support.hexoskin.com/hexoskin-faq?hsLang=en#frequently-asked-question-for-the-hexoskin-community) # How do I synchronize my data? ## To view your raw and processed data on your Dashboard,(my.hexoskin.com) you must first synchronize your records with the Hexoskin OneSync software. Please note that the **Classic Device** can record up to 1200 hours and the **Smart Device** up to 2400 hours of biometrics raw data. Past this time limit, the next record will overwrite the oldest one stored. 1. Launch Hexoskin OneSync ([MacOS](https://apps.apple.com/us/app/hexoskin-onesync/id1566864466?mt=12) or [Windows](https://apps.microsoft.com/store/detail/hexoskin-onesync/9P7CRGG3M838)) 2. Sign in with your Hexoskin Account 3. Connect your Hexoskin Device to your computer with the provided USB cable 4. Data sync will start automatically\* 5. As soon as the data sync is completed, your data will be available online for review on your [Hexoskin Dashboard](http://my.hexoskin.com) (my.hexoskin.com) and your Hexoskin App. \*Note: During data synchronization, each record will go through the following steps: Queued \> Storing \> Awaiting sync \> Syncing \> Processing \> Completed and data sync will be performed from the oldest record to the most recent one.   If you are experiencing issues during data synchronization with Hexoskin OneSync, please feel free to contact our Support Team at support@hexoskin.com.   - [Hexoskin OneSync Software](https://support.hexoskin.com/hexoskin-onesync-software?hsLang=en#main-content) - [Hexoskin OneSync Advanced Features](https://support.hexoskin.com/hexoskin-onesync-software?hsLang=en#hexoskin-onesync-advanced-features) - [Hexoskin OneSync Basics](https://support.hexoskin.com/hexoskin-onesync-software?hsLang=en#hexoskin-onesync-basics) - [Hexoskin Data Analysis](https://support.hexoskin.com/hexoskin-data-analysis?hsLang=en) - [Hexoskin Support Topics](https://support.hexoskin.com/hexoskin-support-topics?hsLang=en#main-content) - [Hexoskin Mobile App](https://support.hexoskin.com/hexoskin-support-topics?hsLang=en#hexoskin-mobile-app) - [Hexoskin Articles](https://support.hexoskin.com/hexoskin-support-topics?hsLang=en#hexoskin-articles) - [Hexoskin Set-up and Configuration](https://support.hexoskin.com/hexoskin-support-topics?hsLang=en#hexoskin-set-up-and-configuration) - [Hexoskin Recorder](https://support.hexoskin.com/hexoskin-support-topics?hsLang=en#hexoskin-recorder) - [Hexoskin Troubleshooting](https://support.hexoskin.com/hexoskin-support-topics?hsLang=en#hexoskin-troubleshooting) - [Hexoskin FAQ](https://support.hexoskin.com/hexoskin-faq?hsLang=en#main-content) - [Frequently Asked Question for the Hexoskin community](https://support.hexoskin.com/hexoskin-faq?hsLang=en#frequently-asked-question-for-the-hexoskin-community) - [Order](https://support.hexoskin.com/hexoskin-faq?hsLang=en#order) - [Hexoskin OneView dashboard](https://support.hexoskin.com/hexoskin-oneview-dashboard?hsLang=en) - [Hexoskin OneSync](https://support.hexoskin.com/hexoskin-onesync?hsLang=en) - [Hexoskin Smart Garments](https://support.hexoskin.com/hexoskin-smart-garments?hsLang=en#main-content) - [Hexoskin Device](https://support.hexoskin.com/hexoskin-smart-garments?hsLang=en#hexoskin-device) - [Hexoskin App](https://support.hexoskin.com/hexoskin-app?hsLang=en) - [Hexoskin Dashboard](https://support.hexoskin.com/hexoskin-dashboard?hsLang=en) - [Help for Developers](https://support.hexoskin.com/help-for-developers?hsLang=en) - [Ordering Your Hexoskin](https://support.hexoskin.com/ordering-your-hexoskin?hsLang=en) - [Hexoskin Support](https://support.hexoskin.com/hexoskin-support?hsLang=en) [![Hexoskin - Logo - No Tagline - Rectangle - White - Transparent-Nov-28-2023-04-38-48-1716-PM](https://support.hexoskin.com/hs-fs/hubfs/Hexoskin%20-%20Logo%20-%20No%20Tagline%20-%20Rectangle%20-%20White%20-%20Transparent-Nov-28-2023-04-38-48-1716-PM.png?width=200&height=50&name=Hexoskin%20-%20Logo%20-%20No%20Tagline%20-%20Rectangle%20-%20White%20-%20Transparent-Nov-28-2023-04-38-48-1716-PM.png "Hexoskin - Logo - No Tagline - Rectangle - White - Transparent-Nov-28-2023-04-38-48-1716-PM")](https://hexoskin.com) 5800, Saint-Denis, Suite 601, Montréal (Québec), Canada Copyright © 2026, Hexoskin