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Hexoskin Support Community

Hexoskin F.A.Q.

Hexoskin F.A.Q.

Hexoskin Frequently asked questioms

How do I change the time zone for my Hexoskin account?

How much do the Hexoskin Smart Device and Hexoskin Shirts weigh?

What is the maximum of data storage for the Hexoskin Device?

What are the Steps to Follow to Start Recording Data?

Is Hexoskin Compatible with WLAN or ANT?

Why do I Need to Create an Account?

How do I install Hexoskin OneSync?

How Do I Turn Off the Hexoskin Smart Device to Conserve Battery

HxServices Discontinuation: What You Need to Know

Order

How can I track my order?

Reasons to Choose Hexoskin Over Other Health Sensors as a Clinician

Frequently Asked Question for the Hexoskin community

Where is my data stored during a recording?

Do I have to carry my phone with me during a recording?

How are my Hexoskin data kept secure? (OneSync)

Can Hexoskin Cause Allergic Reactions?

How do I create my Hexoskin account?

Can I use Hexoskin without the mobile application?

Why should I tag an activity during a recording session? (OneSync)

How do I charge the Hexoskin Device (wall charger vs computer)?

How can I contact Hexoskin and get support?

What does it mean when my HR is always at 70 bpm?

How do I convert the respiration data (in arbitrary units) into volume (mL)?

How can I check my battery level?

When I wash the Shirt, can the Shirt Connector be washed as well?

Can I share my Hexoskin Shirt with someone else?

How come my HRV value is not displayed on my Hexoskin Dashboard?

How to request API keys?

Why should I wet or use a conductive cream on my cardiac sensors?

How do I put on and take off the Hexoskin Shirt?

Can I swim with my Hexoskin?

How do I unplug the Hexoskin Device from the Shirt?

Are the data timestamped?

What happens if I lose the Bluetooth connection during a recording?

Can I share my Hexoskin Device with someone else?

Can Hexoskin be used to diagnose a medical problem?

What are the Hexoskin Smart Device's GATT

How do I download/import Hexoskin data?

How do I pair my device with the Hexoskin mobile app?

How do I connect the Hexoskin Device to the Shirt?

How do I wash my Hexoskin Shirt?

Does the Position of the Hexoskin Device in the Zipped Pocket Matter?

What is a sleep stage during a sleep activity?

How do I convert the binary data exported from the Hexoskin Dashboard?

How do I assign a Hexoskin Device to an account?

Why is there no GPS data for my activity on the Dashboard?

How do I share data with other people?

What is the Shirt made of?

What is the Warranty for Hexoskin or Astroskin?

Why is my Hexoskin device not being recognized by my computer? (Windows)

Why do I need to assign the Hexoskin Device to a user?

How do I find my recording number?

How do I synchronize my data?

OneSync with a Firewall

What do the LEDs mean on the Hexoskin Device?

How can I download multiple records at the same time?

My Hexoskin Device doesn't seem to be recording, why?

What is the Hexoskin raw data sampling rate?

Pricing and Costs for the Hexoskin Smart Shirts, ProShirts, Smart Kits, and ProKits

How should I apply the conductive cream?

What are the differences between Hexoskin and Astroskin?

What is the unit for respiration?

What is the Weight of the Hexoskin Kit (Device, Shirt & USB Cable)?

Can I wear the Hexoskin Shirts with clothes or does the vest come in contact with my bare skin?

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