Trouble Pairing Hexoskin Device to Phone or Tablet

Simply power off your phone or tablet completely, turn them back on and try again. Follow the steps to pair your Device with your phone or tablet.

Make sure that you hold the button on the Hexoskin Device for at least 5 seconds (until the blue LED turns and stays on, no other LED should be on during the pairing process) to turn on the Bluetooth connection on your device. Also, make sure that for this step your Hexoskin Device is not connected to your computer or your Hexoskin Shirt.

If you are still experiencing problems, please contact the Support Team at, we will be happy to assist you.